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Every procedure undertaking is in an effort to ensure that your travel is safe, secure, and efficient.
Prior to every flight, security officials will be conducting special security measures in the boarding gate area. As these measures are completed, airlines will immediately begin the boarding process, which will include additional security measures applied to passengers. Due to these new security procedures, passengers will need to ensure that they give themselves sufficient time to complete these new processes. So remember when you book your flights, whether you are originating at these airports or connecting through them, leave a margin of time sufficient to make your flight!
1. Please take the time to check local newspapers, public service announcements, and web sites to determine if new procedures have been instituted. Security is everybody's business; please help us to help you.
2. Take public transportation to the airport whenever practical or feasible. Parking and curbside access are likely to be controlled and limited. Parking availability and measures to control parking facilities are subject to rapid change. Please check with your AIRPORT to determine what procedures are in place and the estimated time you should allocate to participate in these procedures.
3. Vehicles may be subject to search prior to parking. Please reduce the numbers and types of packages and equipment in your vehicle to those necessary for travel or road safety measures.
4. The availability of curbside baggage check-in is severely restricted and subject to rapid change. Please check with your AIRLINE to determine if they are currently offering this service.
5. You will be required to have valid government issued ID when you check-in for your flight. Please be prepared to show ID as well as boarding cards at each stage of the boarding process.
6. If you are utilizing an E-ticket or ticket-less travel, please confirm with your AIRLINE what you will need at check-in. You may need to have a specific written confirmation document such as a letter from the air carrier acknowledging your reservation.
7. Carry-on baggage will be limited to one bag plus a personal item per passenger. These personal items include a purse, briefcase, laptop or backpack.
8. Only ticketed passengers will be allowed beyond the screening checkpoint. If you have a medical, parental or other specific, verifiable need to accompany a ticketed passenger, please check with your AIRLINE to determine how they would like you to proceed.
9. In addition, for carry-on baggage, please limit the number and type of electronic equipment you carry with you. This includes cellular phones, paging devices, laptop computers, personal listening devices (CD players), electronic toys and games, etc. The necessity of screening these devices will create delays in your check-in process. Whenever possible you should place these items in your checked baggage.
10. Please remove ALL knives, scissors, and blades of any type or size from your carry-on baggage. These items should be packed in your checked baggage. They will not be allowed in the sterile area of the airport or on board aircraft.
11. If you have a medical condition that requires you to carry a needle and/or syringe on your person or in your carry on baggage you must also have the medication that requires such injection on your person. The medication must be packaged with a pharmaceutical label or professionally printed label identifying the medication.
12. Please avoid carrying bottles of liquid through the screening checkpoint. The necessity of screening of these items will increase your check-in processing time. Please plan to purchase any food items you may wish to carry on board the aircraft once you have completed the screening process. Food, gifts and other services are generally available in the concourses beyond screening. If you have special dietary needs, please contact your AIRLINE to confirm the services provided on your flight.
13. Control all carry-on bags. Never leave anything unattended as it could be subjected to tampering.
14. Never carry anything onboard the aircraft for another person, especially for someone you do not know.
15. Report any unattended packages or baggage anywhere in the airport or on the airplane to airport security personnel or airline personnel.
Please keep these tips in mind as you plan your trips and when you arrive at the airport. Please be patient with the service agents who are there to assist you, they too are experiencing changes to the way they conduct their business each day. If we work together we can make the system safe and effective for every traveler.